Solutions
Insurance Mobile Money Premium Collection
Most Zambians transact by mobile money, not cards. Collecting premiums over mobile money removes the biggest friction in premium payment, widening the market an insurer can reach and lifting on-time collection.
Definition. Mobile money premium collection lets insurers charge and collect premiums directly from customers' mobile money wallets, without requiring a bank card or account.
How mobile money premium collection works
The platform initiates a charge to the customer's mobile money wallet; the customer authorises it on their phone; the confirmed payment is reconciled to the policy and receipted. The same rails support one-off and recurring premium collection.
Why it matters in Zambia
- Reaches customers without bank cards
- Lower friction than bank transfers
- Supports microinsurance and mass-market products
- Automatic reconciliation to the policy
Business benefits
- Wider market reach
- Higher on-time collection
- Enables mass-market and microinsurance
Frequently asked questions
How does mobile money premium collection work?
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See the platform on your data
Talk to the Ontech team about deploying the Enterprise Insurance Operating System for your business in Zambia.
Last reviewed: 2026-07-29